Store PoliciesWelcome to AKM Graphics LLC, I hope you love your product as much as we do. Our goal is to put a smile on your face and keep it there and we will do all we can to make sure that happens. We take pride in meeting your needs.by using the highest quality materials and delivering the best product to you.
ShippingAll products could take us 3-7 business days to get your order out. It all depends on how many orders we have ahead of you. If you need your order sooner, please get in touch with us and we will try to accommodate. We offer standard USPS First Class shipping, which usually takes 3-5 business days. We also offer expedited USPS Priority 1-3 day shipping with usually takes 1-3 days. Keep in mind that while most packages shipped with Priority shipping arrive in 1-3 days, USPS does not offer any guarantees with this shipping method.
Refunds and Exchanges[EXCHANGES] *** New Sales and Special Promotions and Coupon Codes apply to new purchases only. I'm very sorry refunds will not be provided for historic purchases when new promotions are offered. Deposits are nonrefundable. If you receive a custom order and it is within the specs given there is no return. For apparels if your item doesn't fit, we will provide you with one exchange to a different size, as long as the original shirt is sent back within 15 days of receipt and is in sell-able condition. You pay shipping to return the original shirt to us and we will cover the cost to ship the new shirt to you, as long as you are in the U.S.. We can only exchange the shirt once, so please make sure to measure one of your own shirts against the sizes provided in the listing to make sure the exchange will fit. Exchanges will be made at our discretion. We will not accept returns for items that appear to have been washed, worn, have pet hair, or odors such as perfumes, colognes, or cigarette smell. Keep in mind that it could take us 3-7 business days for us to make and ship the new shirt to you. ***EXCHANGES FOR CUSTOMERS OUTSIDE OF THE U.S.- If you are outside of the U.S. For AKM apparel we will gladly exchange your item for a different size. You pay shipping to return the item to us and we will cover 1/2 of the cost to ship the new item back to you. Please be sure to include a check or money order for the other half of the shipping cost. Refer to your Etsy invoice to find the original shipping cost. PLEASE INCLUDE THE FOLLOWING INSIDE RETURN PACKAGE: -FULL NAME -RETURN ADDRESS -REPLACEMENT SIZE /STYLE /COLOR NEEDED -*INTERNATIONAL CUSTOMERS- PLEASE INCLUDE CHECK/MONEY ORDER FOR 1/2 RETURN SHIPPING COST. *see message above. *Please kindly fold your items nicely when packing it. [RETURNS] ••• THERE IS NO PROBLEM THAT CAN'T BE SOLVED! ••• [SIZING] Please, please, please refer to the sizing chart before purchasing. Next Level shirts are fitted and tend to run small, especially women's sizes. I recommend ordering 1 SIZE larger than what you normally wear. If you're not sure about sizing, please ask and we'll be happy to help.
All the best to you and yours and thank you for shopping with us Andre..
We'd Love to Hear From You85 Tadmuck Rd
Westford, MA. 01886